Privacy Policy

1 Information We Collect

When you use our services, we collect different types of information to help you manage your finances better. Some of this you give us directly, and some we gather automatically as you interact with our platform.

Personal Information You Provide

• Your name, email address, and phone number when you create an account
• Financial information you choose to share for budget analysis
• Payment details when you subscribe to our premium services
• Communications you send us through our contact forms or support channels
• Profile preferences and customization settings

Information We Collect Automatically

• Device information including browser type and operating system
• IP address and general location data (country and city level)
• Usage patterns and interaction with our platform features
• Technical data such as login times and session duration

2 How We Use Your Information

We use the information we collect to provide you with personalized budget optimization services. Every piece of data has a specific purpose, and we don't use your information for anything you haven't agreed to.

3 Your Rights Under UK Law

Under the UK General Data Protection Regulation and Data Protection Act 2018, you have specific rights about your personal information. We've built our systems to make exercising these rights straightforward.

• Right to Access: Request a copy of all personal data we hold about you
• Right to Rectification: Ask us to correct any inaccurate information
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a commonly used format
• Right to Object: Opt out of certain types of data processing
• Right to Withdraw Consent: Change your mind about permissions you've given us

4 Data Security Measures

Protecting your financial information is our top priority. We've implemented multiple layers of security to keep your data safe from unauthorized access, loss, or misuse.

Technical Safeguards

• 256-bit SSL encryption for all data transmission
• Encrypted storage of sensitive financial information
• Regular security audits and penetration testing
• Secure data centers located within the United Kingdom
• Multi-factor authentication options for account access

Organizational Measures

Our team receives regular training on data protection practices. Access to personal information is restricted to employees who need it to provide our services. We maintain detailed logs of who accesses what data and when.

5 Data Sharing and Third Parties

We don't sell your personal information to anyone. We only share data with trusted partners who help us deliver our services, and only when necessary.

Service Providers We Work With

• Payment processors for handling subscription transactions
• Cloud hosting providers for secure data storage
• Email service providers for communications
• Analytics tools that help us improve our platform
• Customer support software providers

All third parties we work with are contractually required to protect your data and use it only for the specific services they provide to us. They cannot use your information for their own purposes.

6 Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods.

When you close your account, we'll delete your personal information within 30 days, except for data we're legally required to keep. You can request earlier deletion of specific information by contacting us.

7 Cookies and Tracking

Our website uses cookies to remember your preferences and understand how you use our platform. You have full control over which cookies you accept.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand usage patterns
• Performance Cookies: Monitor site speed and reliability

You can manage your cookie preferences through your browser settings. Keep in mind that blocking certain cookies might affect your experience with our platform.

8 International Data Transfers

Your data is primarily stored and processed within the United Kingdom. When we need to transfer data outside the UK, we ensure appropriate safeguards are in place.

Any international transfers comply with UK data protection laws and use standard contractual clauses approved by the UK Information Commissioner's Office. We only work with countries and organizations that provide adequate data protection.

9 Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on our platform.

The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

10 Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from children. If you're a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can delete it.